Shipments and returns

Shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped with tracking, we will provide you with a link to track your package online.

Avail free shipping if your order is more than Rs.1000/-. Shipping fees include handling and packing fees as well as postage costs. Shipping fees vary according to total weight and delivery location of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 

Returns

  • Please let us know your reasons for returns and/or exchange requirements within 5 days of receiving the order.
  • We will happily accept returns of items that do not fit correctly and exchange them for the correct size depending on availability and within 5 days of order delivery.
  • If you are unhappy with the fit or the t-shirt is faulty, we will credit through your original payment method after we get our product back from you.
  • We are unable to exchange or refund used, laundered or customer damaged goods.
  • Please place the unused, unwashed, resalable t-shirts with original tags in a secure and waterproof postal bag. 
  • The cost of delivery for returns/refunds is not refundable, but we will gladly cover the cost of delivering replacement items to you if it's within India. Unfortunately, we cannot offer the same terms to international customers and shipping charges would apply.
  • To start your return process, email us at contactus@keebee.in. Please allow up to 5 working days for exchanges/refunds to be processed once we receive them. We will keep you updated on the status of your exchange/refund.

Cancellations 

If you'd like to cancel your order, please send us an email at contactus@keebee.in within 24 hours and we'll sort it out. 

Missing Parcels

Make sure you fill in your correct address when ordering from us. We cannot accept responsibility for the wrong address being used with an order. Email us if your clothes do not arrive and we'll get in touch with our courier company to track down the package. It is safer if you can have your items delivered when you are present, so provide a secure daytime delivery address where possible.

Express Delivery

If you are in a rush and you want your order to be delivered faster just email as at contactus@keebee.in, you will be charged extra depending in your location.

Cash on Delivery (COD)

We provide COD please mail us at contactus@keebee.in if you require COD. As all pincodes are not covered in COD, we will check if your pincode is eligible for COD.